You can check your Google Business Profile in three main ways. First, search your exact business name plus location on Google Search or open Google Maps and search for your business — you'll see your live profile as customers see it, including your hours, photos, reviews, and map pin. Second, log into business.google.com (formerly Google My Business) using the Google account that owns the profile — this gives you the management dashboard where you can edit information, respond to reviews, view insights like search impressions and customer actions, and upload photos. Third, use the Google Business Profile mobile app for iOS or Android, which lets you manage everything on the go and get notifications when customers leave reviews or ask questions. The public view and the dashboard view often differ slightly. Customers see your profile after Google processes your edits, which can take 10 minutes to 3 days depending on the change. Photos you upload might not appear immediately, and Google sometimes replaces your primary photo with one customers uploaded if it gets more engagement. Check both views regularly — log out or use an incognito window to see what ranks and what customers actually see. For multi-location businesses, business.google.com shows all locations in a list view. You can filter by performance metrics, verification status, or suspended profiles. If you're working with a marketing agency like Ottawa SEO, you can grant them manager access without giving up ownership — go to Users in the dashboard and add their email with either owner or manager permissions. Common issues: If you can't find your profile at business.google.com, you might not have claimed it yet, or you're logged into the wrong Google account. If you see your business on Maps but can't claim it, click "Own this business?" on the public listing. If nothing shows up when you search, your profile might be suspended, unverified, or you're in a service-area business category where Google hides your address. Always verify which Google account owns the profile — we've seen cases where an old employee's personal Gmail still controls a business profile years later.