Your Google Business account lives at business.google.com. Sign in with the Google account email that created or was granted management access to your Business Profile. If you're not sure which email owns it, try logging in with any Google accounts associated with your business—the one with access will show your profile dashboard. If you see no profiles after logging in, either you don't have management rights to any listings, or your business hasn't been claimed yet. Search for your business name on Google Maps while signed in. If an unclaimed listing appears, you'll see a "Claim this business" or "Own this business?" prompt. Follow that flow to verify ownership via postcard, phone, email, or instant verification if eligible. For businesses with multiple locations or managers, access is role-based. The primary owner can invite additional users as managers or site managers at different permission levels. Check your email for any invitations from Google My Business or Business Profile if someone else set up the account. Invitations expire after 30 days, so request a new one if needed. At Ottawa SEO, we see clients lose access most often due to three scenarios: the listing was created under a previous employee's personal Gmail, the business changed names or moved and Google created a duplicate unverified listing, or the account was suspended and the owner never received the notification email. If you're locked out entirely, Google's support chat or phone line (available in the Business Profile dashboard if you can access any profile) can sometimes recover access, but expect multi-week delays without documentation proving ownership. Once logged in, the main dashboard shows your profile performance, reviews, posts, and edit options. The URL structure is business.google.com/locations if you manage multiple sites. Bookmark it and ensure at least two people in your organization have owner or manager access to avoid future lockouts—losing access during a crisis or reputation issue costs you response time you can't recover.